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Drive Thru Disgust

Posted by becky on March 21, 2011 in Important Stuff, Soapbox Moments |

How many times have you ran through a drive-thru and get down the road to realize your child’s burger is not plain. Even worse, you have ordered enough food for your guest at home, you count 5 kids total, you order something for everyone, you get home and “wa-la”” you have enough food for 4. At this point you get back in the car, drive to the restaurant, go inside, just in time to gather your cool before asking for the item absent from your bag! No scene made.

Okay, I am no stranger to the fast food or sit down restaurant business. I spent my teenage years and early 20’s working at both! It is our job in the biz to make the customer happy! The way you make the customer happy is to FIX THE FOOD THE WAY THE CUSTOMER HAS REQUESTED!

The experience that propagated this rage of a post from me began with a request from my son. Being the mom, that I am, I said sure I will drive down and retrieve this food for you! Tomorrow is grocery day and the cabinets are bare {at least to the palet of 12 year old late on a Sunday night}.

My son likes his burgers PLAIN. The receipt says PLAIN. I looked the young man at the window in the eye and said, “the burger is plain, right?” and he says “yes mam”. I pulled away from the window and attempted to pry the bun open {glued together with melted cheese} and knew I did not see anything oozing out or any veggies of any kind. I say to myself, “I think we’re okay”.

To my surprise, my son enters the room to say, “Oh mom, that burger wasn’t plain”. I knew I had got him some Chicken Nuggets for some reason. At least he had something he wanted to eat.  I checked the burger, ketchup, mustard and mayo all glued inside that bun mixed in the melted cheese. I’ve placed the burger in the fridge {to take back tomorrow}, I’ve written a complaint on the web site of the chain and I am now writing this post.

Thank goodness my son being the sweet, kind and understanding young man he is {most of the time}, he just ate the nuggets and did not complain. Now, imagine for a minute. Your taste buds are reaching out for a juicing double meat, cheese and bacon burger {plain of course}. You know it is only a matter of time till you will be sinking your teeth into the burger and your taste buds will be immersed into flavor like a swim on a warm afternoon. The bag arrives, you unwrap the package you’ve been waiting for, you start to take a bite, wait, what is that, you raise the bun, the bun ripping a little from the cheese resembling glue . . . not again . . .

Do you get my point?

Okay, I am gonna give the restaurant a chance to make this right before trashing their name. I will keep you updated. Until then, just another day full of chaos but I shall finish it will a whole lotta BLING!

xoxo

Becky

P.S. Another reason why I am a VEGETARIAN {smile}.

2 Comments

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